Política de reembolso

REFUND POLICY


We have a 30-day return policy, which means you have 30 days after receiving
your item to request a return.
To be eligible for a return, your item must be in the same condition that youreceived it, unworn or unused, with tags, and in its original packaging. You'll also
need the receipt or proof of purchase.
To start a return, you can contact us at 8613288100120@mrvere.com
If your return is accepted, we'll send you a return shipping label, as well asinstructions on how and where to send your package. Items sent back to uswithout first requesting a return will not be accepted.
You can always contact us for any return question at 8613288100120@mrvere.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the itemis defective, damaged or if you receive the wrong item, so that we can evaluate
the issue and make it right.

Exceptions/non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food,flowers, or plants), custom products (such as special orders or personalizeditems), and personal care goods (such as beauty products). We also do notaccept returns for hazardous materials, flammable liquids, or gases. Please getin touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have,and once the return is accepted, make a separate purchase for the new item.

European Union 14-day cooling-off period

Notwithstanding the above, if the merchandise is being shipped into theEuropean Union, you have the right to cancel or return your order within 14 days,for any reason and without a justification. As above, your item must be in thesame condition that you received it, unworn or unused, with tags, and in itsoriginal packaging. You'll also need the receipt or proof of purchase.

Refunds

We will notify you once we've received and inspected your return, and let youknow if the refund was approved or not. If approved, you'll be automaticallyrefunded on your original payment method within 10 business days. Pleaseremember it can take some time for your bank or credit card company toprocess and post the refund too.